OUR SERVICES
For more than 50 years, we have been providing and coordinating in-home and community-based services, which enable older adults to live independently for as long as possible. On this page, you will find all of our programs listed with a brief overview and associated links. If you have more questions about specific programs or eligibility, please call us at 513-724-1255 or email us at info@clermontseniors.com.
NOTE: Some seniors receive services through the PASSPORT program, which has its own eligibility requirements (see Passport Customer Handbook for specific details). Seniors are expected to apply for and accept services from other funding sources, such as PASSPORT, if eligible. Failure to do so may result in a denial of services. CSS is the payer of last resort.
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For additional information and resources, you can also download our Community Resources Service Directory.
Adult Day Services
Adult Day Services are housed at the Lois Brown Dale Welcome Center, located next to the agency’s administrative offices. The center provides a safe, comfortable, and nurturing environment for older adults with physical and cognitive impairments. The majority of the adults who attend the center each day have Alzheimer’s disease or other dementia-related disorders. Others have physical limitations from the effects of a stroke, Parkinson’s disease, or other chronic disabilities. LBD Welcome Center staff provides activities for the participants that are mentally and physically engaging and fun. The LBD Welcome Center supports the responsibility of family caregivers, offering relief from the stress of providing care around the clock seven days per week. Without the LBD Welcome Center, many caregivers would be overwhelmed and faced with the difficult choice of placing their loved ones in a nursing home.
Customer Hours
Activity Calendar
8:30am – 3:30 pm
Monday – Friday
Closed on major holidays
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ADS Newsletters
Adult Protective Services
Clermont Senior Services is the exclusive contract agency investigating allegations of abuse, neglect or exploitation of older adults in Clermont County. This state mandated program is provided in conjunction with the Clermont County Department of Job and Family Services.
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When abuse, neglect or exploitation is suspected, please contact Clermont Seniors Adult Protective Services Intake line at:
513-536-4085
Monday – Friday, 8:00 AM – 4:30 PM
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After hours, weekends, and holidays contact Clermont Communications Center at:
513-732-2231
You may make a referral online to Adult Protective Services at aps.jfs.ohio.gov
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If you have an emergency, please call 911.
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Caregiver Support
Caring for a spouse or parent is physically and emotionally demanding. Caregivers may feel helpless, overwhelmed and need help. We offer a variety of support services to help relieve caregiver stress.​
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The Caregiver Support Group provides an opportunity for caregivers to meet regularly to exchange information and ideas and to gain emotional support.
The Caregiver Support Group meets the 3rd Tuesday of the month from 10:00 – 12:00 at the Adult Day Care Services Building, located next to the Agency’s Administrative offices.
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Guests are encouraged to call Julie Laughman to register but registration is not required. Julie can be reached at: 513-536-4077.
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In-home respite care, provided by a certified home health aide, is available to unpaid 24-hour caregivers.
Case Management
Seniors receiving home care and meals are assigned a case manager to determine eligibility, provide a personal plan of care, including assessment of needs, a home safety assessment, and necessary referral for other services such as home energy assistance, housing, etc. For those who do not receive home care or meals, a social worker is available to help with applying for benefit programs if no other support is available.
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Eligibility
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Age 60 and over
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Resident of Clermont County
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An evaluation is made to determine if the service is appropriate to meet the individual’s needs
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Additional eligibility requirements may apply for each program
Home Care
Home Care is a person-centered care coordination model that promotes an individual’s ability to live independently through a process that includes the development of a care plan by skilled case managers, tailored to the person’s desires and needs relating to home care.
Home care is the largest service provided by Clermont Senior Services and improves the quality of life of frail older adults by providing assistance with personal care services and light housekeeping.
These services include:
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Assistance with bathing and grooming
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Help with laundry
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Assistance with vacuuming
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Cleaning the bathroom and kitchen​
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These services provide for a safe and healthy environment, prolonging the individual’s opportunity to remain living as independently as possible for as long as possible.
Home Repair
The Home Safety Repair Program is designed to provide minor home repairs and/or home modifications to eligible homeowners. Services are to improve, restore, or maintain a clean, sanitary and safe living environment. Skilled contractors and experienced volunteers provide the labor. Improvements could include grab bars for bathrooms, stair rails, ramps, and more.
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Services
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All home repair requests are reviewed and approved according to the Home Safety Repair guidelines and available funding.
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Homeowners may be responsible for the cost of the materials
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Grant assistance may be available for low-income, hardship cases
Housing
Clermont Senior Services operates 7 safe and affordable housing complexes for seniors throughout Clermont County. All facilities are similarly designed, offering one-bedroom apartments. All utilities are included in the monthly rent, which is based on 30% of an individual’s monthly income. Residents must be age 62 or older and meet eligibility guidelines.
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Some of the features of these facilities include:
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On-site manager
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Secured entry doors
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Handicap accessible
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Emergency pull cords
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Individually controlled temperature
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Smoke detectors
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Elevator
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Coin operated laundry
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Community room
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Outdoor patio
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Activities
Lifelong Learning
Clermont Senior Services operates two Lifelong Learning Centers, offering a variety of classes and opportunities for active adults in Clermont County. Some of our offerings include:
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Arts & Crafts
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Tai Chi, Flex, and Dance
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Recreation
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Special Events
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Health and Wellness Programs
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Computer Classes
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Center Locations:
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Union Township Civic Center
4350 Aicholtz Rd.
Cincinnati, OH 45245
513-947-0617
Open Mon. – Fri. ​
Miami Township Civic Center
6101 Meijer Dr.
Milford, OH 45150
513-248-4345
Open Mon. – Fri.
Bethel Woods Elderly Complex Community Center
610 Easter Rd
Bethel, OH 45106
513-716-7039
Open Mon. – Thurs.
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Door to Door Transportation Available to Bethel Woods!
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Tuesday Pickup Locations: Amelia, Bethel, and Williamsburg
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Wednesday Pickup Locations: New Richmond and Felicity
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You must call transportation to schedule each ride at least 72 hours in advance. Meals not provided, packing a lunch is highly encouraged. Rides are free, with a suggested donation of $2 per ride.
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Home-Delivered Meals
Five meals are delivered one day per week, rather than daily. These meals can be warmed in a microwave or an oven at meal time.
You can view the Savory Selects Menu here: Savory Selects Menu​
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Eligibility Guidelines
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Must be 60 years of age or older
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Resident of Clermont County
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Unable to safely prepare a meal
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Have no other meal support
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Be homebound except for infrequent absences from home
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Additional guidelines apply
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Your Responsibility
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Request service as soon as possible, as transportation reservations fill quickly. Requests can be made up to 90 days in advance
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If unable to meet your appointment, please call our office as soon as possible
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Always be a safe and courteous rider
Features
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Air conditioned vehicles will pick you up at your home
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All vehicles accommodate standard size wheelchairs
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Our drivers are trained in basic first aid and CPR for your safety and protection
Transportation
Clermont Senior Services provides transportation for Clermont County seniors who need assistance for medical and other appointments. For information or to schedule a ride,
please call 513-536-4115.
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Types of Service
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Medical Appointments
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Adult Day Service
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Grocery Shopping
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Business Appointments
Service Areas
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Clermont County – Limited to Types of Service listed
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Out-of-County – Medical only
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Service is not provided to Northern Kentucky
Hours of Service
Scheduling Hours
Monday – Friday
8:00 am – 4:30 pm
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Appointment Hours
In-County: 8:00 am – 3:00 pm
Out-of-County: 9:00 am – 2:00 pm
Our Responsibility
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Provide service at the time requested or assist in rescheduling
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Call the day before to confirm your appointment
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Contact you as soon as possible if an emergency requires a change
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Provide prompt, safe and courteous service at all times